Performance Evaluation using the Balanced Scorecard: The case of Sri Lankan Universities
نویسنده
چکیده
When considering education, quality of educational service and stakeholder satisfaction can be taken as more important. Most of the performance models are fails to address the evaluation of organizational performance. This study examines the performance of entire management faculties in Sri Lankan Universities and the perception level of management employees about the Balanced Scorecard (BSC). The study concluded that use of BSC can be highly benefited to universities and management staff welcome to BSC implementation, also identified that the knowledge about the BSC under managerial level is less.
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